FAQ - Frequently Asked Questions

On the following pages, you will find an overview of all FAQ entries


All FAQ categories

What is the minimum order quantity for the different packaging materials?

The minimum order quantity is different from item to item. Please contact us and we will be happy to help.

Are there discounts if I order in larger quantities?

The discounts are different for each item. We are happy to offer you lower bulk buy prices: the more of an article you buy, the lower the price. Please let us know which item and we will tell you the corresponding discount.

How long are delivery times for shipping items?

For goods in stock, the delivery time is 2-3 working days. Printed removal boxes ordered by Tuesday morning are delivered the following week.

What is the difference between double and triple layer cardboard boxes?

A double layer box has a lower loading capacity than a triple layer box. More layers mean a stronger and, above all, more stable box.

What are our print preparation costs for boxes and adhesive tapes?

The cost for print preparation for removal boxes is €300.00 for one-colour prints and €550.00 for two-colour prints. The cost for adhesive tapes is between €70.00 and €100.00.

Which rental products are suitable for which items?

The best information for this can be found on our product data sheets with technical details. Our rentals division will also be happy to help you personally.

Which requirements need to be satisfied in order to be able to rent?

You must be registered as a customer with DMG. If you are not, we ask you to fill in our new customer form and send it back to us together with a copy of your business registration or commercial registration excerpt. Only then can you be registered as a customer. Please email vermietung@dum-ag.com to request our form.

What happens if I am not a business customer? Can I still rent products?

Please contact our rentals divisions on +49 6145 5442 171 or vermietung@dmg-ag.com.

Where are the DMG rental support points.

You can rent products throughout Germany, Europe and from the Böcker Maschinenwerke trade partners - tailored precisely to your wishes. You can find an overview here.


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  • Schieferstein 11a · 65439 Flörsheim,
  • Tel +49 6145 5442-0
  • Fax +49 6145 5442-176
  • Email: info@dmg-ag.com
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